As you’re aware, the onboarding process between client and freelancer is the biggest opportunity to establish a connection between remote workers and your brand.
Here are some tips on how to strengthen that report.
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Set them up with the software tools they need
Sending a singular email with links to all necessary software they’ll be needing is sure to make them feel welcome quickly. If you want to go the extra mile, post them some merch if you have any or any hardware equipment if they need it. -
Host frequent follow up meetings
When working with people remotely there’s no water-cooler talks or time for drinks after work to break the tension. Make the effort to check in at least once a week. Try to start the conversation with a casual chat before moving on to serious topics and updates. -
If you’re unable, allocate a remote mentor
If you don’t have the time to check in on the freelancer and provide those updates and answer their questions, it’s worth allocating them a mentor. The importance of this is to provide the new hire with someone who isn’t their manager who will support and guide them through their first few months with the company. It also makes the freelancer feel more embedded within the company. -
Set the boundaries and expectations from day dot
Assuming that the freelancer knows what is expected of them is always a no go. The best way to approach the situation is to clearly lay out your expectations in writing and vocally. Let them know what you expect, when it’s due and how you expect to receive it. -
Make the most of tech
There are many softwares available to us. From digital to-do lists to online coworking spaces. A good tip is to have pre-built templates of tasks that need to be completed for remote onboarding, as well as a library of resources that new remote hires can quickly reference, which will help them get up to speed.
